‘Silence is what trust sounds like.’

  A technology business recently asked me to listen to recordings of their salespeople “cold calling” prospective customers. On each call, a salesperson was speaking with someone at another company, someone they didn’t know, hoping to interest them in learning more about the technology. In some cases, the customer would agree to introduce the salesperson … read more

A Philosophy of Stage Fright

Years ago, I went to my mentor for help with anxiety about an upcoming presentation. I’d had a conversation about the spiritual power of money with an acquaintance, a well-connected businessman, and he’d invited me to give a talk on the topic to his colleagues at work as part of their lunchtime speaker series. As […]